Question 1

Is it really free to start?

Accepted Answer

Yes. The Free plan is permanent: sign up, build your Business Brain, connect your tools in sandbox mode, and meet your Success Manager. No credit card, no time limit. You only move to a paid tier when you're ready to ship your first production agent.

Question 2

What can I do on the Free plan?

Accepted Answer

Sign up, get a custom AI assessment, build your Business Brain, connect your tools (in sandbox mode), and meet your Success Manager. The only thing you can't do on Free is run a production agent against live data. To ship your first agent, upgrade to Starter at $499/mo.

Question 3

What happens after the free analysis?

Accepted Answer

If the plan looks good, you pick a tier and we ship your first agent within 5-10 business days. If it doesn't, you walk away with a written analysis you can use however you'd like. No hard sell.

Question 4

Why is Pro nearly double the Starter price?

Accepted Answer

Pro gives you 5x the credits (5,000 vs 1,000 monthly), an expanded Success Team working on your roadmap weekly (instead of a personal SM), custom playbooks and skills, priority build queue, and a 1-hour response SLA. Both tiers include unlimited agents and unlimited integrations, so the upgrade is really about scale of usage and depth of human support. Most teams cross to Pro within 60 days because the credit math gets simple at scale.

Question 5

Are there any setup or implementation fees?

Accepted Answer

No. Onboarding, agent configuration, and integration setup are all included in your monthly plan. We don't make money on implementation invoices.

Question 6

Can I change plans later?

Accepted Answer

Yes, both directions. Upgrade or downgrade anytime. Billing prorates automatically and no annual commitment is required (though annual plans get a discount).

Question 7

What counts as a credit?

Accepted Answer

Credits cover compute and tool API usage. Most simple agent actions consume 1-2 credits. A typical production agent uses 30-80 credits per month. If you exceed your monthly allotment, your Success Manager flags it before the next billing cycle.

Question 8

Do you offer non-profit or startup pricing?

Accepted Answer

Yes. Sentie for non-profits is 50% off Starter and Pro, and we run a startup program for early-stage companies (under 20 people, Series A or earlier) at preferential rates. Mention either when you sign up.

Free to try.
Free to build.

Pricing, demystified.

Is it really free to start?

What can I do on the Free plan?

What happens after the free analysis?

Why is Pro nearly double the Starter price?

Are there any setup or implementation fees?

Can I change plans later?

What counts as a credit?

Do you offer non-profit or startup pricing?

Try Sentie free, today.

Free to try.Free to build.

Pricing, demystified.

Is it really free to start?

What can I do on the Free plan?

What happens after the free analysis?

Why is Pro nearly double the Starter price?

Are there any setup or implementation fees?

Can I change plans later?

What counts as a credit?

Do you offer non-profit or startup pricing?

Try Sentie free, today.

Free to try.
Free to build.