Sentie +
Gmail & Google Workspace

Your Inbox Is Running Your Schedule. It Should Be the Other Way Around.

The average knowledge worker spends 28% of their workweek reading and responding to email. For managers and executives, that number is even higher. Gmail is efficient, well-designed, and deeply integrated with Google Workspace. But no amount of filters, labels, and canned responses changes the fundamental problem: email demands constant human attention to sort, prioritize, respond, and follow up.

Gmail's native features help with organization. Priority Inbox surfaces what Google's algorithm considers important. Filters route predictable message types to the right labels. Templates speed up repetitive responses. But these tools operate on surface-level signals like sender and subject line. They can't read a vendor email, determine it's a contract renewal that needs legal review, and route it to the right person with a deadline. They can't draft a substantive response to a client question that requires pulling data from your CRM and last quarter's report.

Sentie agents operate across your entire Google Workspace and handle the cognitive work that filters and rules can't touch. They triage your inbox based on business context, draft responses that reflect your communication style and the relevant facts, schedule meetings by coordinating availability across teams, and keep your documents and workflows connected. The result is hours reclaimed every week for the work that actually requires your brain.

AI Email Triage That Understands Priority

Email priority is contextual, and context is exactly what standard inbox tools lack. An email from a tier-one customer asking about their contract renewal is urgent. The same question from a lead in early discovery is important but not time-sensitive. A vendor invoice due in 30 days needs attention eventually. An internal FYI can wait indefinitely. Making these distinctions requires understanding your business relationships, current projects, and personal priorities - not just who sent the message.

Sentie's triage agents classify every incoming email using multiple context layers. They cross-reference the sender against your CRM to determine the account's value and status. They analyze the email content to identify action items, deadlines, and urgency indicators. They consider your current calendar and workload to determine whether something needs immediate attention or can be batched for later. The classification happens in real time as messages arrive.

Based on this analysis, the agent organizes your inbox into actionable categories: requires response today, requires response this week, informational only, delegate to someone else, and follow-up needed. Each email gets a brief context note explaining why it was categorized that way - "Enterprise customer, renewal in 14 days, requesting pricing for additional seats" - so you can scan your queue in seconds and decide where to start. This eliminates the 20-30 minutes most people spend every morning just figuring out what to deal with first.

Intelligent Response Drafting and Auto-Replies

Drafting email responses is deceptively time-consuming. A simple reply takes 2-3 minutes. A substantive response that requires pulling information, checking facts, or maintaining diplomatic tone can take 15-20 minutes. Multiply that across 40-50 emails per day and response drafting consumes a significant portion of your productive hours.

Sentie's response agents draft replies that go far beyond Gmail's Smart Reply suggestions. For routine messages like scheduling requests, information confirmations, and standard follow-ups, the agent generates complete responses ready to send with one click. For substantive messages, the agent drafts a response that incorporates relevant data from your connected tools: CRM records, project status, recent meeting notes, or financial figures. The draft matches your writing style because the agent learns from your sent messages and adapts to your tone, formality level, and typical response structure.

You maintain full control over what gets sent. You can configure the agent to auto-send certain categories of responses (like meeting confirmations or out-of-office acknowledgments) while queuing everything else for your review. The review process is fast because the drafts are already substantive and accurate. Most users report that they approve 80-90% of agent drafts without modification, editing only the occasional response that needs a personal touch or nuanced positioning. Even the 10-20% that need editing take a fraction of the time to polish compared to writing from scratch.

Calendar Scheduling and Meeting Intelligence

Meeting scheduling is a coordination tax that scales with your organization. Finding a time that works for four people across two time zones shouldn't require six emails, but it often does. Tools like Calendly help for external scheduling, but they don't handle internal coordination, multi-participant scheduling, or the judgment calls about which meetings should be prioritized when conflicts arise.

Sentie's scheduling agents manage your calendar proactively. When an email conversation leads to a meeting request, the agent proposes times based on all participants' availability, your stated scheduling preferences (no meetings before 10am, keep Fridays clear for deep work), and the meeting's priority relative to existing commitments. If there's a conflict, the agent evaluates which meeting is more important based on participants, topic, and deadline proximity, then suggests a resolution.

Before each meeting, the agent generates a brief that includes the agenda, relevant background from recent email threads and documents, action items from the last meeting with these participants, and any outstanding questions. After the meeting, the agent can process your notes or a recording transcript to generate a summary with action items, decisions made, and follow-up deadlines. These summaries are shared with attendees and stored in your Google Drive for reference. This end-to-end meeting intelligence ensures that meetings are well-prepared, efficiently run, and properly followed up on, which is the combination that makes meetings actually worth having.

Document Automation and Cross-Workspace Workflows

Google Workspace's strength is integration. Gmail, Drive, Docs, Sheets, and Calendar all connect natively. But leveraging that integration for real workflow automation still requires manual effort. When a client approves a proposal via email, someone has to update the project tracker in Sheets, move the document to the active projects folder in Drive, create the kickoff meeting in Calendar, and send the onboarding email. Each step is simple. Together, they consume 30 minutes of administrative work.

Sentie agents automate these cross-workspace workflows end to end. When the agent detects a project approval in your email, it can update the relevant spreadsheet, reorganize Drive folders, schedule the kickoff meeting with the right attendees, and draft the onboarding communication. All from a single email trigger. You define the workflows during onboarding, and the agents execute them consistently every time.

The agents also maintain document intelligence across your Drive. They can locate relevant documents when you're drafting a response ("attach the latest version of the Q3 proposal"), track document review cycles and remind reviewers who haven't provided feedback, and identify outdated documents that reference old pricing or discontinued products. For teams that rely heavily on Google Docs for proposals, contracts, and internal documentation, this automated document management eliminates the housekeeping work that nobody wants to own but everyone suffers when it's neglected.

What You Can Automate